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CONTACT:

+62 81 139 722 88

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FAQ

RESERVATION

  • How can I make a reservation?
    You can make your reservation through:

  • What is the check in and check out time?
    Check in time is 02.00 PM and Check out time is 12.00 Noon.
  • How is day use policy of the villa, check-in time, and check out time?
    Late check-out until 18.00 will be charged at 50% of the applicable seasons rate subject availability.
    Late check-out after 18.00 will be charged at 100% of the applicable season rate subject availability
  • Which credit cards do we accept?
    Visa, MasterCard and American Express
  • Security Deposit
    We would kindly advise you to prepare one night villa rental price in cash for security deposit. In case of any loss or damage. If nothing happen, the security deposit will be returned.
  • Cancellation policy and change in booking period
    Deposit is non-refundable. However, on case by case basis the management will aim to assist the customer to deal with changes in circumstances and allow the use of the deposit at a later time, within a time limit. This depends on availability and the advance notice of the changes in circumstances.

    The full balance according to booking confirmation is payable before check in. In case the customer has to change his travel plans and can not stay the full booking period then a two months notice before arrival day is required to change the booking confirmation. Then a new booking confirmation will be issued and a different rate may apply.

  • What should I do when I wish to extend my stay?
    If you wish to extend your stay, you may check availability on Front Desk.

RATE

  • Are your villa rates per villa or per person?
    The rates displayed are per villa, not per person.
  • Seasonal rates
    Our rates vary according to the season Peak, Heigh and Low. The seasonal rates can be found on our Rates page.
  • Rate Currency
    All rate quoted in Rupiah. We accept payment in USD (US Dollar), AUD (AUS Dollar) or IDR (Rupiah).
  • Government taxes and Service charge
    Rates are subject to 15% Government Tax and Service Charge.

SERVICES

  • Can I have airport pick up?
    Yes, we provide free two ways airport transfer.
  • Is breakfast provided daily?
    Yes, we provide daily breakfast for each registered guest.

LOCATION

  • Where is Indi Villas?
    Indi Villas is located in in Seminyak, only a few minutes walk from the beach. Click here for location.
  • How far is Indi Villas from the airport?
    It is 15 minutes drive from International Ngurah Rai Airport.